Season Five Hotel - Pattaya    Share

Nice new hotel, good spacious room, comfy bed. Rooftop pool was really good. Enjoyed our stay there. Only downside was shower in bathtub area would leak all water onto bathroom floor, it could really use shower curtains.. staff was polite and professional yet lacked friendliness, they mostly kept a straight face and replied in close ended yes or no answers. 1 thing I felt awkward is I had booked a room for 2, and while checking in I handed over my passport and my wife's id card and mentioned that's my wife's id. The receptionist asked me is she staying with you. It was funny, awkward and kind of insulting. Nonetheless we liked the hotel overall. Thank you for your hospitality.

Nice decent 4 star hotel. Conveniently located. Limited breakfast spread. Quiet. Friendly staff. Cons water sprays out on the bathroom floor while showering. Drains not fast enough.

The staff has not been trained at all. When we were unable to change the air conditioner setting from 22 ° C to 25 ° C, we were informed that we had a problem with the air conditioner because we were too cold to sleep. Equipment personnel did not pursue the cause. He said it was OK and did not respond. The engineers did not speak English. English speaking staff were available at the reception, but she did not respond in an emergency. They originally did not admit that the air conditioner remote was broken. They did not acknowledge their responsibilities and did not talk to the manager. The attitude of the engineers was bad and showed anger at us, a customer without any mistakes. We are very dissatisfied with the staff. Travel is no longer fun. All quality of this hotel is doubtful, so those who are thinking about staying in the future should think carefully.

I really enjoyed staying here for about two weeks. Booked a Deluxe Room: First the negative aspects: -air conditioning is quite loud and not able to cool the whole room convincingly -the toilet and bathtub section gets partially flooded when showering or taking a bath -bathroom lights are dim -cleaning personal were quite noisy while doing their work -power outlets are placed rather unconvincingly -breakfast was alright, but meat slicers would have been great -WiFi in room is most of the times slow and has to be renewed every three days -tv is small and has no usable HDMI port Now the positive aspects: -the hotel and the rooms look modern and have a darker design -staff was friendly at all times -room was spacious and had a big balcony -lots of storage spaces in the rooms -house keeping staff did a good job at cleaning the partially flooded bathroom every day -pool on highest floor looked clean and was great to swim in -in room dining was delivered fast and tasted good most of the time (rumpsteak was really tough) -mini bar equipped with beer, cokes, water and snacks at cheap prices -located in a smaller side street with 7-eleven and money exchange close by (2 min Walking distance) I would really like to give 5 stars since I enjoyed the stay in general, but the bad WiFi and air conditioning really made it 4 stars. Hope they will be able to fix these things in the future.

We stayed 7 night and the room is totally feels 5 star hotel for me , very neat and clean the room so big and very comfortable bed to lay down , very welcoming and helpful staff , breakfast is always hot and delicious, and mostly what I like the most is the place is very quiet .. no bars around the area .. I’m definitely come back and book here again ...