ROYAL INN - Pattaya    Share

Worst place I have ever stayed in, ants in the room, room not clean, there is nothing positive that I can write. STRONGLY ADVICE ..... STAY AWAY

The room given to us was big and equipped but sandy. The bathroom drain was clogged because of the sand. The toilet flush takes a long time to refill. The worse part was the owner promised the night before to find us a shuttle service around Pattaya and call him the next morning if there was no shuttle at the hotel for us. He even said he would drive us if there was no shuttle service. However, when we called, there was no answer and he was a no show. We ended up having to find our own way around. Wouldn't trust their so call shuttle service ever!

When we arrived, the Staff told us the room we booked was not available.

Food was excellent and is not prepared beforehand, so you can make requests like "not spicey hot." Prices good. Staff is from India so they speak English well. Very pleasant. 500 baht for a nice room BUT no refrigerator in room and no hot shower! 3 blocks away are rooms for 500 baht with fridge and hot shower.

The WORST hotel that I have ever stay in my life. To substantiate my claim, this hotel is filthy, smelly, dark and unkempt. The facilities are almost non-existent with the lack of warm/hot water (so what Thailand is 32 degree? Eat your food cold and no need to reheat it since Thailand’s temperature is 32 degree), lack of house-cleaning, lack of lockable toilet doors. Although this is a budget hotel, the condition is abysmal and the value to price is almost close to 0. The owner kept on insisting that his price is the cheapest, and so what if it’s the cheapest? Does it justify the horrible quality of the hotel with the lack of even basic cleaning services? To make the matter worse, we booked 3 rooms prior to our visit and we were shocked to realize that they have forgotten about it and had only 1 room left. Even so, they were unapologetic and insisted that we merely booked the room with no confirmed payment. If you ever come to Pattaya, please stay AWAY from this hotel for god’s sake. And to the owner, stop disgracing Pattaya’s hospitality. Admit your flaws and learn to improve your hotel’s horrible condition; or else, please prepare to face closure of your business in the near future.