@ February 05, 2020
Sergey Kulik
Absolutely unprofessional when taking care of online orders. Our shipment has been delayed for 1 week at ORY airport because the manager forgot to include the tax into the invoice. Than he barely responded to emails - average time to respond was around 2-3 days, and there was no chance the manager would proactively find the reason for the delay. Keep that in mind when ordering - you will have to track the progress carefully by yourself. P.S. Austria and Australia are different countries