Hotel Mirabeau Eiffel Paris - Paris    Share

This is what I get for booking a hotel without reading the reviews... After checking my family in, the receptionist called our room and asked us to see him. We mistakenly booked the wrong night and although he had previously let us check in, he then ordered us to leave without offering a solution. We asked to pay the difference between the two nights and his manager refused over the phone and wouldn't hear us out. They were so so unhelpful and we ended up having to pay an extra night so that we weren't homeless. They have no guest respect and the receptionist needs an intensive course in hospitality: what an unpleasant soul. Our room walls were covered in mould (below) and the bed sheets were flittered with holes (below). Lastly, our bathroom smelled very musty and there were hairballs on the shower basin. We naturally didn't address this with the rude staff. I would refrain from staying here if you can!

Excellent location. Bedroom was confortable enough. Very close to metro and train and not too far from Eiffel tower. Would stay again.

Believe it or not, it's totally not a three star hotel. The staff at the night of 5/14 was extremely rude. The floor in the room is not flat! And you can hear what your neighbor is talking! Now comes the worst part......the glass door of the shower room was tilted and I got my bathroom flooded when bathing because the shower drain was clogged so the water can barely flow! What a nightmare in Paris! This is the worst hotel experience I've ever had!

It`s ok, small room but ok location.

Excellent location from the train line C (perfect for seeing Eiffel Tower and Notre Dame) hotel staff very polite and courteous! Exactly what me and my partner needed seeing as we were out in the city all day and needed a comfortable bed and hotel to sleep ready for our next day of sightseeing...would definitely recommend!