Pantone Hotel Brussels - Brussels    Share

Great place to stay!!! People is extremely friendly and helpful! They speak 4 or 5 languages. Close to downtown and to train station. You need to walk like 10 blocks. I haven't experience the public transport but train. They rent bikes. Really really nice hotel.

Good position, nice location. I've liked so much the colors, the hall, the comfort and the breakfast. The most important thing to me is the maintenance that has to be done continuously. This is not unfortunately the case.

The location is good. The staff is very polite and helpful. The things to improve - hotel needs refreshment (wals and curtains with some stains, shower curtain does not help water is going on the floors, shower cabin would be more appropriate and etc.).

Had to move here from our first hotel of a 3-night stay in Brussels and it was the best decision. The hotel itself is an aesthetic experience before you walk in the door and is very inviting. Upon arrival the receptionist was very friendly. The room was bright and spacious and every room is coordinated with a different colour! Two whole walls were windows floor to ceiling which gave a great view. The room also had its own balcony. The bed was very comfy and we slept like a rock! The bathroom was also very spacious with a window you could open. My only criticisms are that the shower cubicle is too small and I'm only a small person. It was surrounded by shower curtains on almost 3 sides constantly kept getting attached to my wet person. It was very claustrophobic. The shower itself was brilliant: produced hot water and had very good water pressure. The hairdryer worked intermittently which was kind of annoying but I have short hair so it was just dried with a towel. The overall experience was relaxing and I would definitely stay here again on another trip to Brussels!

It was just a disappointment. We have decided to return to Pantone Hotel, based on the wonderful experience we had a few years back. To our surprised looks like they haven’t done any maintenance on their facilities since our last visit. Half the lights were not working in our room and the security box was not working as well. When I told the reception desk, they sent someone to fix them while we were out. We came back to find the lights were still not working and the security box not only was not working it was beeping every 5 minutes. Making impossible to have a nap or to sleep during the night. Since it was 6 pm and no one will be available until the next day. In the bathroom there was no cold water on the sink. So extra care need to be taken when washing our hands. And the last point: sheets and duvet. We had a recollection of the finest and comfortable bed as a set. Comfortable mattress and wonderful pillows, sheets and the best duvet ever tried. Not this time. The sheets were rough and the duvet nothing but ordinary. The brightest point is their staff. Always amiable and available. They do speak several languages, but our problems were beyond their resolution capabilities.